1. Booking procedure

An availability request form should be completed and submitted to ensure that the accommodation is available on the dates required.

A provisional booking will be held for 7 days pending the receipt of a completed booking form and the deposit of 20% of the total cost of the holiday. The booking will then be confirmed in writing (by email). The person who signs the booking form is responsible for the final payment and any damages. The house is reserved only for the people named on the booking form

The property is let on the strict understanding that it will be occupied only by those people named on the booking form.

After confirmation of your booking by us, any change of name or additional person must be notified to us and must receive our consent. Any breach of this condition can result in the group being refused entry or being asked to leave the accomodation. The accommodation is reserved exclusively for the persons numbered on the booking form.

The remainder + security deposit (see below) must be paid in full not less than 8 weeks before occupancy of the house. If the balance is not paid by the due date the owner reserves the right to cancel the booking and levy cancellation charges in accordance with paragraph 2 below.

For bookings made within 8 weeks of departure, full payment + security deposit must accompany the booking form.

All payments can be made by UK cheque or bank transfer

Security deposit. A refundable security deposit of £350 is required against breakages or the need for excessive cleaning. The cost of the air-conditioning/heating is included in the accommodation cost, however, we would appreciate it if “wasted use” of these utilities is avoided and suggest you monitor and use it as you would in your own home, remembering to close outside doors so cold/hot air doesn't escape. In the event of unreasonably excessive use of these facilities, the owners reserve the right to deduct a surcharge for the electricity from the security deposit.

The security deposit is refundable and will be returned within 4 weeks of vacating less any necessary costs for damages and losses with receipts provided.

2. Cancellation by you

If you wish to cancel your booking, this must be done by both email and in writing by the person who signed the booking form. The date of cancellation will be taken to be the date that we receive this correspondence.

If you have to rearrange the date of your booking the owner will attempt to accommodate your wishes. However, such rearrangements may be treated as cancellations, and the owner reserves the right to charge the following amounts:

- If the booking is cancelled within 7 days of the rental period then the owner will retain the full value of the rental, unless another party found by you takes over the booking period, in which case, a £150 administration charge will be levied, and the rental will be otherwise refunded.

- If the booking is cancelled within 6 weeks of the rental period, then the owner will retain 60% of the full rental value, unless another party takes over the booking period, in which case a £100 administration charge will be levied, and the rental will be otherwise refunded.

- If a booking is cancelled within 8 weeks of the rental period, then owner will retain 30% of the full rental value, unless another party takes over the booking period, in which case a £75 administration charge will be levied, and the rental will be otherwise refunded

- If a booking is cancelled more than 8 weeks before the rental period, then the owner will refund the rental value minus a £175 administration fee.

3. The property

We reserve the right to terminate without compensation the tenancy of any client whose behaviour is causing damage to the property or environs. Any client who through unruly behaviour or infringement of accommodation regulations or local laws risks upsetting the enjoyment of local residents, may be evicted from their accommodation and be requested to find alternative accommodation at their own expense for the remainder of their holiday.

The client is responsible for the property and its contents for the duration of the stay, and it is assumed that clients will use the property and its amenities in a careful and responsible manner. This includes ensuring the security of the property, particularly when absent or on departure. You are responsible for ensuring that the property provided is left upon departure in the same condition of repair as upon arrival.

HOLIDAY INSURANCE - Holiday insurance is not included. We strongly recommend you take out full holiday insurance. All members of the party occupying the villa must have insurance which shall include health insurance and cover for luggage and equipment brought to the villa by an occupant.

CLEANING, BED LINEN AND TOWELS - All bed linen, towels and pool towels are included. The villa is cleaned before and after stay. A daily or mid-week maid service is available on request, payable directly to cleaner (9 Euros per hour).

SMOKING - Casa Lavanda is strictly a non-smoking house. Smokers need not worry as all the bars in the village allow smoking.

HEN/STAG PARTIES - We're sorry but groups celebrating hen/stag parties are NOT welcome at Casa Lavanda. The accommodation is on a private, residential estate.

PETS - Sorry but pets are not allowed.

CAR HIRE - The rate does NOT include car hire. It is imperative that you book your car hire at the same time as you book your flights and the house. Please do not leave car hire until you arrive at the destination. Seville is a very sort after location and in our experience, you will not get a car.

POOL - All occupants must understand that open pools are a source of danger for young children, incapacitated or drunk occupants. Where such persons are using the pool and swimming area you must endeavour to supervise use of the pool and swimming area by a responsible adult. The owner will not be held responsible for the pool area.

PROBLEMS - If a problem should arise, it must be brought to the attention of owner as soon as possible.

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